Cinema

"My Sincere apologies to you and to your family"... AR Rahman refunds ticket fees to dissatisfied fans after concert controversy

By TNSCorrespondent, 13 September, 2023
AR Rahman, Music Concert, Chennai

(This article is authored by Alar)

The music maestro AR Rahman, who is known for his blockbuster soundtracks, was in for a rude shock when his latest show in Adityaram Palace, Chennai, ‘Markkuma Nenjam’, was created a huge stir due to improper crowd management. The show, which was supposed to be a grand celebration of Rahman’s 30th anniversary as a composer, was marred by poor management and negative reviews.

The show was supposed to be a grand spectacle of lights, music and dance, featuring some of the biggest names in the industry.  However, things did not go as planned, and the concert turned into a nightmare for many fans who had bought the tickets.

According to reports, the venue was overcrowded and poorly managed, resulting in chaos and confusion. The fans who had paid for their tickets were left out in the cold, while the crowd inside was like a stampede of wild beasts. Many of them took to social media to express their frustration and demand refunds. 

The situation worsened when Rahman’s team received more than 4000 emails from the fans who wanted their money back. The team tried to handle the situation diplomatically and asked the fans who were unable to attend the show to send their tickets by email. They said that they would consider their requests and refund their money as soon as possible.

Reports say that Rahman’s team initiated refunds to more than 400 people since last night out of the 4000 mails they had received. Rahman also shared a apology message to fans, saying that he was sorry for letting down his fans and that he would try his best to make it up to them. The letter read, " My Sincere apologies to you and to your family for what you had to go through at our concert. It was purely unintentional and we were driven by ambition to deliver an exceptional concert to Chennai that they have never experienced before,"

"We are actively working towards making amends for the unfavourable experience that you have had. Our team is in the process of reimbursing the amount you spent and has also prepared a surprise for you, which you can expect to receive very shortly. Expressing my gratitude for your unwavering support, prayers, affection, and well wishes throughout these years. I pray that you and your family lead a wonderful life filled with good health. Please share the bank details on this email, along with the payment receipt & ticket copy.
A.R. Rahman."

The fan shared the letter on social media, writing, "Still what u guys want? #WeStandWithARR". The cancellation of Rahman’s show in Chennai has become a viral sensation on social media, with many people sharing memes, videos and opinions about it. Some people have praised Rahman for being honest and humble about his failure.

Whatever be the case, Rahman’s latest show in Chennai has certainly turned into a nightmare for him and his fans alike. It remains to be seen how he will recover from this setback and whether he will be able to regain his popularity and credibility in the future.

 

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